Housing Counselor
Requisition Number:2018-HOU-002
Department:Housing and Homelessness Prevention
Employee Type:Regular
Hours Per Week:35

Job Responsibilities:
Provide general and specialized housing assistances and supports for the Housing Department. Assist in the triage of phone cases from various sources including: ABCD’s central and neighborhood sites, State and government agencies, representatives from public elected officials, community organizations, hospitals and self referrals. Assist with clients’ housing searches by providing applications and other resources. Refer clients to resources to help sustain housing i.e.: childcare, education, job-training, financial literacy, fuel assistance, weatherization, food, furniture, clothing, transportation, legal referrals, medical care, counseling, parenting skills and other services in their community which impact on their ability to obtain or maintain permanent housing. Responsible for scheduling community training and outreach activities for the ABCD neighborhood sites and community centers requesting housing search guidance and training.  May supervise interns and/or volunteers. Provide weekly and monthly reports. Perform other related duties as assigned from time to time.

Job Qualifications:
Minimum of a high school diploma/GED, with one to three years of experience and thorough knowledge of housing/housing search, tenant’s rights, housing subsidies and housing law required. Bachelor’s degree preferred. Must have excellent written and verbal communication skills. Ability to handle various assignments required. Must have the flexibility of working some evenings if necessary. Must pass a CORI check. Bilingual skills a plus. Must be able to work sensitively and effectively with individuals of diverse educational, socio-economic and cultural backgrounds.