Business Service Representative
Requisition Number:2020-ET/Y-014
Department:Education, Training and Youth Services
Employee Type:Regular
Hours Per Week:35

Job Responsibilities:
Responsible for marketing and promoting the Career Centers to employers and utilizing business information to assist the team in career coaching. Participate in local strategic planning for employer demand driven programs, training and services in our region. Contact employers to assess their needs and provide information on various services available through the Public Workforce System. Provide various services to businesses including job order posting, job referrals, recruitments, job fairs, referral to partners, apprenticeships, labor market information and other services as needed. Respond to incoming requests from employers in our region. Ensure Career Center staff are aware of employers’ needs and job order specifications to facilitate prompt and effective servicing of job orders. Work collaboratively with team members to facilitate placement of Career Center customers into open positions. Conduct and/or coordinate group presentations to employers. Plan, organize and conduct job fairs, special events and recruitments to provide large scale labor exchange opportunities for both employers and job seekers. Perform other related duties as assigned from time to time.

Job Qualifications:
Minimum of an Associate’s degree in human services, public administration, business management or related field and 1 to 3 years of relevant experience required. Bachelor’s degree in human services, public administration, business management or related field preferred. At least 2 years of experience working in a career center, providing services to businesses, or other related experience preferred. Must have strong public speaking/presentation skills. Ability to develop and maintain effective working relationships. Ability to travel significantly throughout region to visit businesses. Ability to travel between centers for meetings or coverage needs (Cambridge, Woburn, Chelsea) and to partner sites (including, but not limited to employers, job fairs, training vendors, etc.) throughout our 20 cities/towns as needed. Bilingual skills in Spanish, Portuguese and/or Haitian Creole preferred.

Location: Cambridge