Case Manager
Requisition Number:2019-HLTH-013
Department:Education, Training and Youth Services
Employee Type:Regular
Hours Per Week:35

Job Responsibilities:
Responsible for assessing the needs, skills, and barriers of participants and determine the appropriate pathways, support services, and resources needed to ensure youth participants’ success in various programs. Recruit potential youth participants. Provide orientation, screening, intake and assessment for potential program participants. Identify and prioritize a participant’s goals, personal strengths, needs, and barriers. Develop an Individual Service Strategy (ISS) of action through which the participant will use their strengths and overcome barriers in route to achieving their goals. Write case notes for each youth that accurately reflect the youth’s progress, issues and overall program performance. Work with participants’ guardians, school counselors, social worker or any other partners. Perform other related duties as assigned from time to time.

Job Qualifications:
Minimum of a high school diploma or equivalent with one to three years of experience in case management required. Bachelor’s degree in education, social work, or other related human service field preferred. Demonstrated leadership skills and entrepreneurial talents. Willingness to take risks and develop new initiatives. Strong attention to detail and accuracy. Excellent communication skills, as well as strong organizational, planning, and time management skills. Must be able to work sensitively and effectively with individuals of diverse educational, socio-economic and cultural backgrounds.