Family Planning Quality Assurance Coordinator
Requisition Number:2018-HLTH-004
Department:Health Services
Employee Type:Regular
Hours Per Week:28

Job Responsibilities:
Responsible for monitoring the quality and consistency of clinical services across the network of sub-recipient delivery sites in a large, urban, non-profit federal and state funded family planning program. Maintain a thorough knowledge of all federal, state, and local regulations, requirements and practice standards concerning all aspects of the family planning program, including but not limited to the ABCD Protocol, DHHS/Office of Population Affairs/Office of Family Planning/Title X Program Requirements and Providing Quality Family Planning Services, the Massachusetts Department of Public Health Sexual and Reproductive Health Program Standards. Implement a program-wide quality improvement program, including conducting comprehensive and interim site reviews using an electronic review tool; developing site-specific reports and corrective action plans and follow up; review and manage data from site reviews to develop annual QA plan, projects and performance measures. Maintain ongoing communication with Medical Director, Program Manager, and sub-recipient agency personnel concerning issues of clinical service delivery quality. Develop and provide on-site technical assistance and training to ensure that subcontracted agency clinical staff are familiar with and implement nationally recognized standards of care for clinical and counseling/education services, including: contraception; pregnancy testing and counseling; preconception; basic infertility; and STD diagnosis, treatment and prevention. Perform other related duties as assigned from time to time.

Job Qualifications:
Must be a Nurse Practitioner with an active license with three to five years of experience in quality improvement, performance measures, program evaluation, and data analysis required. Master’s degree in public health preferred. Health care provider education/training experience strongly preferred. Must have strong facilitation with electronica databases, including electronic health records. Excellent interpersonal, organizational, oral and written communication skills. Ability to work independently as part of a multi-disciplinary team. Willingness to travel widely in Boston neighborhoods. Clinical experience and strong knowledge of reproductive and sexual health care with background in social determinants of health and reproductive justice. Demonstrated familiarity with community health centers and public family planning funding preferred.  Must be able to work sensitively and effectively with individuals of diverse educational, socio-economic and cultural backgrounds.

Please note: this position is part-time for twenty-eight (28) hours per week.