Volunteer Coordinator
Requisition Number:2021-CA/HR-003
Department:Human Resources
Employee Type:Regular
Hours Per Week:35


Action for Boston Community Development is a nonprofit human services organization that each year provides more than 100,000 low income residents in the Greater Boston region with the tools and resources needed to transition from poverty to stability and from stability to success. 

Duties include:

  • Responsible for developing and managing an agency-wide referral network to supplement existing service delivery program resources with appropriately placed volunteers
  • Develop and implement an effective outreach program which targets such potential volunteer groups as college students, seniors, and service organizations as well as the general population
  • Maintain and audit the agency’s volunteer management system, Volgistics, ensuring data accuracy and integrity
  • Oversee the preparation of periodic volunteer recruitment bulletins and volunteer newsletters, process volunteer requisitions, and prepare volunteer position descriptions
  • Oversee the volunteer application lifecycle process
  • Maintain an up-to-date volunteer position bank and volunteer files
  • Review and evaluate potential volunteer backgrounds and make referrals to appropriate ABCD programs
  • Develop and implement effective orientation, training, and evaluation programs for volunteers
  • Submit monthly reports on program activities
  • Perform other related duties as assigned from time to time

Job Qualifications:
  • Minimum of a Bachelor’s degree in human services, human resource management or related field
  • Three to five years of experience in a position utilizing interviewing/job placement/counseling, volunteer program management, development or related skills required
  • Proficiency working with Volgistics or other volunteer management systems preferred
  • Must have excellent interpersonal and oral and written communication skills. 


  • Make an impact on the community
  • Professional development opportunities and trainings
  • Health and Dental Insurance
  • Long-term and Short-term Disability Insurance
  • Life Insurance
  • 403B Retirement Plan with employer match and vesting after 6 months
  • Paid Time Off
  • 13 Observed Holidays