Assistant Director - Communications
Requisition Number:2021-CA/PI-002
Department:Public Information
Employee Type:Regular
Hours Per Week:35

Action for Boston Community Development is a nonprofit human services organization that each year provides more than 100,000 low income residents in the Greater Boston region with the tools and resources needed to transition from poverty to stability and from stability to success.

Duties include:
  • Responsible for contributing to and promoting strategic growth, bringing new ideas, innovations and energy to the department and the organization 
  • Work closely with the President/CEO and Executive team, as well as the Director of Communications, writing and delivering timely, effective and relevant press releases and media advisories, digital outreach; write and maintain talking points; develop key messages;  pitch and respond immediately to media inquiries, and coordinate related interviews
  • Develop and sustain positive relationships with and lists of media contacts to facilitate delivery of agency in order to facilitate delivery of agency news, events and position on larger political and social issues
  • Track, monitor and report on communication strategies, response and results
  • Oversee department in the absence of the Director. Working closely with the Social Media Specialist, lead or co-lead development of social media strategies and execution, advising on content, analytics, reporting, and redirection to achieve top performance
  • Advise on social media strategy, creation and deployment of premium content/social assets, in order to grow and engage social communities
  • Write and edit social media content and, working with the social media specialist, ensure appropriate distribution through social media platforms
  • Develop and implement and report on social media plans and special campaigns for the agency and its programs and events, including information on platforms, goals, tactics and execution of each plan
  • Perform other related duties as assigned from time to time.

Job Qualifications:
  • Minimum of at least five years of experience in public relations, writing and social media and a Bachelor’s degree in Journalism, Marketing, Communications or related field required
  • Must have demonstrated success with developing strategy, media plans, implementation, and story/content placement in print, digital, and social media outlets, influencer channels, podcasts, etc.
  • Comfortable working and communicating with senior executives, community leaders, and other prominent individuals
  • Superb written and verbal communication skills. (writing portfolio required)
  • Proficient with CMS/WordPress; tools including HootSuite, Google Workspace, MS Office
  • Demonstrated project management skills. Strong ability to engage various audiences
  • Demonstrated understanding of written, social and digital media, including working knowledge and oversight of digital advertising, analytics, social insights, and metrics in order to continuously improve performance
  • Strong research, analytics and reporting capability 
  • Must be able to work sensitively and effectively with individuals of diverse educational, socio-economic and cultural backgrounds
  • Proficiency in Spanish a plus.


  • Make an impact on the community
  • Professional development opportunities and trainings
  • Health and Dental Insurance
  • Long-term and Short-term Disability Insurance
  • Life Insurance
  • 401K Retirement Plan with employer match and vesting after 6 months
  • Paid Time Off
  • 13 Observed Holidays