Talent Acquisition & Retention Specialist
Requisition Number:2021-HS/C-017
Department:Head Start and Children's Services
Employee Type:Regular
Hours Per Week:35


Action for Boston Community Development is a nonprofit human services organization that each year provides more than 100,000 low income residents in the Greater Boston region with the tools and resources needed to transition from poverty to stability and from stability to success. 

ABCD Head Start & Children's Services is a family development program serving children from birth to age five, as well as pregnant women. Part of a highly successful national program, we provide comprehensive services to the whole family and foster a safe, creative learning environment to support children in school readiness and their social-emotional development. We are looking for dedicated individuals who want to make a meaningful impact on the communities we serve!

Duties include: 

  • Responsible for developing and implementing data-driven outreach, recruitment, and retention strategies for ABCD’s Head Start & Children’s Services
  • Responsible for the hiring/interview process, assist with orientation and on-boarding, track personnel related data, and work closely with ABCD’s Human Resources Department to systematize communication and data sharing between departments
  • Build and maintain relationships with community organizations, local colleges, employment agencies, recruiters, and other professional networks to expand the applicant pipeline
  • Attend and/or present at job fairs, career seminars, and other community events to promote ABCD Head Start’s mission and employment opportunities
  • Regularly update and feature job opportunities on social media, career center websites, job search engine platforms, and other pages for early childhood education employment listings
  • Review resumes and forward to applicable supervisors, ensuring that resumes meet the experience and credentials outlined in ABCD Head Start job descriptions
  • Assist in hiring processes as needed, such as conducting reference checks and scheduling parent interview panels
  • Review hiring paperwork to ensure that all required documentation is complete and accurate, following up with the applicant and/or ABCD Head Start staff as needed in a timely manner
  • Create and maintain an organized system for tracking applicants, status of hiring paperwork, and communication logs
  • Provide monthly reports on new hires, open positions, and other personnel data as requested
  • Implement an exit interview process and other systems to collect data on employment satisfaction, professional development, and workplace challenges
  • Lead an interdisciplinary committee to develop data-informed retention strategies and work plans, and monitor trends over time
  • Serve as the ABCD Head Start liaison to the HR Department to streamline communication and data sharing around leave of absences, performance evaluation completion status, and other designated personnel matters
  • Assist supervisors and staff with new hire data and related policy and procedure requests
  • Perform other related duties as assigned from time to time

Job Qualifications:
  • Minimum of one to three years human resources experience, with emphasis in specialty area of recruitment, hiring, and training and a Bachelor’s degree in human resources, business or related field required
  • Knowledge of Head Start or other early education program preferred
  • Master’s degree or MBA preferred
  • Must have excellent written and verbal communication as well as interpersonal skills
  • Experience in working with ethnically and culturally diverse staff and candidates
  • Successful experience in working as a member of an interdisciplinary team
  • High level of computer literacy with proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, etc.) and Google applications (Sheets, Docs, Slides, Drive, etc.) required
  • High level of efficiency, accuracy, and attention to detail
  • Must have the capacity to prioritize workload and meet tight deadlines with strong time management skills
  • Ability to travel frequently for recruitment events and meetings


  • Make an impact on the community
  • Professional development opportunities and trainings
  • Health and Dental Insurance
  • Long-term and Short-term Disability Insurance
  • Life Insurance
  • 403B Retirement Plan with employer match and vesting after 1 year
  • Paid Time Off
  • 13 Observed Holidays