Benefits Administrator
Requisition Number:2022-CA/HR-002
Department:Human Resources
Employee Type:Regular
Hours Per Week:35


Join the growing Human Resources team at Action for Boston Community Development (ABCD). ABCD is a nonprofit human services organization that each year provides more than 100,000 low income residents in the Greater Boston region with the tools and resources needed to transition from poverty to stability and from stability to success.

Duties Include:

  • Responsible for the implementation and maintenance of ABCD’s benefits programs, including enrollment, recordkeeping, reporting as well as serving as a liaison between employees and benefits providers
  • Responsible for the oversight of the agency’s leave of absence policies including FMLA, Parental Leave, medical leave, and worker’s compensation
  • Advise employees regarding benefit plan coverage and costs
  • Act as an employee advocate with benefit providers to resolve issues
  • Provide guidance to employees and managers on all benefits and leave of absence related policies and procedures
  • Review and process benefits related paperwork ensuring accuracy and completeness of the documents and of the information maintain in the HRIS system, benefits files, leave files, worker’s compensation files, and conduct periodic audits
  • Coordinate leave of absence processes including but not limited to preparation of medical leave and worker’s compensation paperwork
  • Conduct agency’s weekly Orientation for newly hired staff including personnel policies and review enrollment in such benefits as retirement, health insurance, etc.
  • Manage the day to day administration of ABCD’s retirement plans
  • Assist in the completion of government-required benefit plan forms and reporting
  • Oversee the timely payment of monthly insurance premiums, related to group health, dental, life/disability, and FSA plans
  • Assist in research and review of new and existing benefits programs
  • Perform other related duties as assigned from time to time

Job Qualifications:
  • Minimum of a Bachelor’s degree in Human Resources or related field and three to five years of progressively developing responsibilities within a Human Resources environment required
  • Spanish language skills strongly preferred
  • Demonstrated ability to prioritize and process large volumes of paperwork with accuracy and timeliness on a daily basis
  • Excellent attention to detail and strong organizational and time management skills
  • Strong interpersonal, verbal, and written communication skills
  • Ability to maintain up to date knowledge of compliance and legal issues


  • Make an impact on the community
  • Free professional development opportunities and trainings
  • Health and Dental Insurance
  • Long-term and Short-term Disability Insurance
  • Life Insurance
  • 403B Retirement Plan with employer match and vesting
  • Paid Time Off
  • 13 Observed Holidays