Immigration Services Specialist
Requisition Number:2022-CC-016
Department:Community Coordination
Employee Type:Regular
Hours Per Week:35


Action for Boston Community Development is a nonprofit human services organization that each year provides more than 100,000 low income residents in the Greater Boston region with the tools and resources needed to transition from poverty to stability and from stability to success. 

Duties include: 

  • Responsible for managing an active caseload of immigration clients, supporting them through the various and complex immigration processes and procedures
  • Develop and maintain working relationships with various immigration organizations within the community
  • Conduct intake process, screening and assisting clients with the immigration process
  • Provide support to clients participating in the program by identifying support services needed, and making appropriate referrals,
  • Assist immigrants in applying for US citizenship, family petitions, adjustment of status, renewal of green cards, VAWA applications, TPS, U-Visas, passport applications, and fee waivers
  • Prepare client immigration packets for legal review
  • Work with immigration consultant lawyer to have immigration paperwork approved prior to submittal to USCIS
  • Identify red flags for clients with might present barriers to naturalizations.
  • Assist in coordinating civics program and conduct orientation sessions for clients
  • Plan and facilitate immigration workshops
  • Develop and maintain a strong network with other immigration organizations throughout Boston neighborhoods
  • Perform other duties as assigned from time to time

Job Qualifications:
  • Minimum of a high school diploma or equivalent and one to three years of experience in human services required
  • Associate's Degree preferred
  • Bilingual skills in English and Spanish highly preferred
  • Must be able to work sensitively and effectively with individuals of diverse educational, socio-economic and cultural backgrounds


  • Make an impact on the community
  • Free professional development opportunities and trainings
  • Health and Dental Insurance
  • Long-term and Short-term Disability Insurance
  • Life Insurance
  • 403B Retirement Plan with employer match and vesting
  • Paid Time Off
  • 13 Observed Holidays