Business Operations Coordinator
Requisition Number:2022-HLTH-002
Department:Health Services
Employee Type:Regular
Hours Per Week:35


Action for Boston Community Development is a nonprofit human services organization that each year provides more than 100,000 low income residents in the Greater Boston region with the tools and resources needed to transition from poverty to stability and from stability to success. The Health Services Department is committed to maintaining the optimal health of low-income residents of Boston and surrounding communities through several cutting-edge, community-based disease prevention and health promotion programs. Health Services fosters community partnerships to strengthen and broaden the array of services available and to address the health of the whole individual. 

The Business Operations Coordinator is responsible for the financial and administrative aspects of the Health Services Department, under the supervision of the Director. This includes general office procedures and recommendations for departmental improvements as needed.

Duties include:

  • Plan, implement, and oversee business activities in accordance with ABCD policies and procedures and all federal and state regulations, including: approves cost reimbursement invoices of subcontractors to assure prompt payment; processes changes of payroll, budget, and cost transfers; ensure accurate grants and contract records are maintained internally. 
  • Develop program budgets/budget narratives for new and existing grants; monitor and reconcile current budgets, expenses and business operations related to Health Services program funding, including federal and state funders guidelines, and prepare budget modifications and justifications to the funding source to reflect programmatic needs.
  • Responsible for the business operations related to community prevention program budgets and grants management.
  • Monitor all grants and contracts for compliance with terms of awards. Ensure accountability for department grants and contract management activities for health services grants and contracts.
  • Prepare monthly contraceptive invoices and statements to subcontractors and monitors revenue collection, communicating with delivery sites as needed.
  • Review accounting records of departmental revenue and expenses, and sub-recipient agency business data. Provide technical assistance to subcontractors on their budgets for compliance.
  • Review and process purchase orders for the department. Manage the sign off process in behalf of the department.  
  • Supervise the Clinical Support Coordinator; oversees payments and check disbursements while ensuring compliance with designated guidelines, invoicing and contraceptive statements for sub-recipient agencies. 
  • Collect and review subcontractors’ annual financial auditing in accordance with the OMB Circular A-133 and reports the findings to the CFO. Oversee the collection of program income from subcontractors for development of the Family Planning Annual Report.
  • Responsible for maintaining business office filing system.
  • Maintain a high level of confidentiality at all times.
  • Perform other related duties as assigned

Job Qualifications:
  • Minimum of a Bachelor’s degree in business or related field.
  • Three to five years of directly related experience in budget preparation and business management, preferably in non-profit and directly related experience with city, state, or federal contracts required.
  • Must possess a strong working knowledge of budgets and accounting principles. 
  • Demonstrated ability to manage multiple, conflicting priorities and tasks with demanding deadlines. Excellent organizational skills.
  • Demonstrated knowledge of and experience in business management and grants management. 
  • Excellent interpersonal skills with proven effectiveness in both oral and written communication. 
  • Demonstrated experience and strong commitment to serving people in poverty, with diverse racial, social, economic, and sexual identities.
  • Ability to work collaboratively and creatively with diverse staff, health systems and community-based organizations and systems.


  • Make an impact on the community
  • Free professional development opportunities and trainings
  • Health and Dental Insurance
  • Long-term and Short-term Disability Insurance
  • Life Insurance
  • 403B Retirement Plan with employer match and vesting
  • Paid Time Off
  • 13 Observed Holidays