Family & Community Engagement Supervisor
Requisition Number:2022-HS/C-002
Department:Head Start and Children's Services
Employee Type:Regular
Hours Per Week:35


Action for Boston Community Development is a nonprofit human services organization that each year provides more than 100,000 low income residents in the Greater Boston region with the tools and resources needed to transition from poverty to stability and from stability to success. 

ABCD Head Start & Children's Services is a family development program serving children from birth to age five, as well as pregnant women. Part of a highly successful national program, we provide comprehensive services to the whole family and foster a safe, creative learning environment to support children in school readiness and their social-emotional development. We are looking for dedicated individuals who want to make a meaningful impact on the communities we serve!

Duties include:

  • Responsible for ensuring adequate tracking and monitoring of component activities, while supervising staff and providing training and technical assistance to parents and staff
  • Establish and maintain contact with service providers in abuse prevention, parenting education and basic needs to enhance services at an assigned Head Start center
  • Assist in recruitment, presentations, public relations, public service announcements, and distribution of program information to ensure full enrollment of eligible families
  • Identify and collaborate with local community agencies to develop a network for advocacy, referrals and services
  • Train and supervise Family Advocates, ERSEA Specialists and interns
  • Research current materials in the field to support direct service staff
  • Provide information, referrals and coordinating efforts to link staff and families with the appropriate community resources
  • Provide support for and facilitate preventative activities for staff and parents that promote mental health and well-being
  • Provide information relative to Head Start health and nutrition requirements, and support families in completing vaccination and physical, dental and nutrition screenings
  • Perform other related duties as assigned from time to time

Job Qualifications:
  • Minimum of a Bachelor’s degree in Social Services, Human Services, Early Childhood or related field with two years of experience working with children/families in a human service or related setting required
  • Ability to develop, implement, monitor and evaluate individual family service plans required
  • Must have keyboarding and computer skills in various applications such as database, word processing, e-mail and internet
  • Knowledge of neighborhoods served by the program and relevant city-wide services required
  • Must be able to participate in community activities, training, and night meetings as needed
  • Frequent traveling for home visits and off-site trainings required
  • Must be able to regularly kneel, bend, sit on the floor, and lift and move infant to preschool age children in order to attend to their needs
  • Excellent interpersonal and written and verbal communication skills required
  • Bilingual skills and the ability to translate as necessary preferred
  • Must be able to work sensitively and effectively with individuals of diverse educational, socio-economic and cultural backgrounds


  • Make an impact on the community
  • Free professional development opportunities and trainings
  • Health and Dental Insurance
  • Long-term and Short-term Disability Insurance
  • Life Insurance
  • 403B Retirement Plan with employer match and vesting
  • Paid Time Off
  • 13 Observed Holidays