Child Care Services Contract Specialist
Requisition Number:2022-HS/C-030
Department:Head Start and Children's Services
Employee Type:Regular
Hours Per Week:35


Action for Boston Community Development is a nonprofit human services organization that each year provides more than 100,000 low income residents in the Greater Boston region with the tools and resources needed to transition from poverty to stability and from stability to success. 

ABCD Head Start & Children's Services is a family development program serving children from birth to age five, as well as pregnant women. Part of a highly successful national program, we provide comprehensive services to the whole family and foster a safe, creative learning environment to support children in school readiness and their social-emotional development. We are looking for dedicated individuals who want to make a meaningful impact on the communities we serve!

Duties Include:

  • Responsible for daily operational and administrative activities of the full day/full year and extended day component of Head Start and Children’s Services funded through the Department of Early Education and Care (EEC) under the direction of the Child Care Services and Contract Coordinator.
  • Provide information, technical assistance, training and support to Head Start programs around eligibility, billing and performance standards related to Head Start, extended day care, availability of vouchers, and contracts for full childcare.
  • Create and maintain reports for central and local programs.
  • Interface with CCCB personnel, and local Head Start staff for the timely invoicing of voucher review and billing of childcare subsidies.
  • Input data and information into waitlist and billing databases.
  • Assist with training necessary in the EEC Policy Users Group to ensure programs, and within the programs, the staff responsible for EEC regulations are following mandated regulations.
  • Conduct periodic reviews of local programs’ files for conformance and adherence to all applicable state and federal regulations
  • Work collaboratively with other central fiscal staff of maximizing revenue, technical assistance, and help on review teams, and other necessary services to ensure all programs are meeting the best possible service level for our clients.
  • Support the efforts of the Child Care Services Contract Coordinator to create the monthly summaries of all vouchers and contract billing and parent fee collection.
  • Collect and monitor documents and fiscal paperwork for client eligibility for childcare, from local staff responsible for child care at the Head Start centers.
  • Perform other duties as assigned from time to time.

Job Qualifications:
  • Minimum of a high school diploma or equivalent required and one to three years of demonstrated experience working with contract management, or financial practices and policies, and other administrative procedures
  • Excellent written and verbal communication as well as interpersonal skills.
  • Must be very knowledgeable with various computer programs that will help in the support of all Head Start and Child Care programs
  • Must be able to work sensitively and effectively with individuals of diverse educational, socio-economic and cultural backgrounds


  • Make an impact on the community
  • Free professional development opportunities and trainings
  • Health and Dental Insurance
  • Long-term and Short-term Disability Insurance
  • Life Insurance
  • 403B Retirement Plan with employer match and vesting
  • Paid Time Off
  • 13 Observed Holidays