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Action for Boston Community Development (ABCD) stands as Boston's largest community action agency. Since its inception, ABCD has been deeply committed to promoting self-help efforts for low-income families and individuals. We offer a wide array of programs that cover all stages of life, from infant care to elder services, and ensure that every individual, regardless of their background, has an opportunity to thrive in their community. Every year, we touch the lives of more than 100,000 Greater Boston residents, creating ripples of positive change.

Why Work Here:

•  Make a Difference: Every day, your work directly impacts the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change.
• Inclusive Environment: ABCD values the diversity of its workforce, with an inclusive culture that respects individuality and promotes collaboration.
• Continuous Learning: We offer numerous training and development opportunities, ensuring our staff remain at the forefront of community action methodologies and strategies.
• Comprehensive Benefits: At ABCD, we take care of our own, providing a competitive benefits package, including health coverage and retirement plans.
• A Legacy of Impact: Join an organization that boasts a legacy spanning over half a century, consistently championing the rights and needs of our community's most vulnerable.
• Teamwork & Camaraderie: Be a part of a passionate team, united in their mission to combat poverty, and ensure every individual can reach their fullest potential.

Essential Duties:

• Responsible for performing a wide variety of daily clerical tasks and special projects, using initiative, analytical skills, independent judgment and detailed knowledge of agency-wide operations.
• Answer or direct incoming phone calls and inquiries to appropriate staff. 
• Respond to or distribute incoming correspondence to appropriate staff.
• Compose office correspondence or proofread/edit correspondence prepared by others.
• Manage daily calendars, schedule meetings and coordinate the use of office space and other arrangements. 
• Gather materials and information for the preparation of meetings, office documents and reports.
• Work closely with other departments regarding purchasing, personnel, payroll, and other administrative matters.
• Process paperwork for invoice payments and work with vendors to resolve discrepancies as needed.
• Set up and manage electronic and paper files. 
• Handle all correspondence and files with a high degree of confidentiality.
• Oversee or assist staff with a variety of special projects.
• Maintain office in proper working condition, such as ordering supplies, placing work orders to service office equipment, etc.
• Perform other related duties as assigned from time to time.

• A Minimum of a high school diploma or equivalent with three to five years of experience providing high level secretarial/administrative support required, preferably in human services is required.
• Demonstrated ability in managing multiple and complex assignments simultaneously with attention to detail.
• Flexibility to work independently or as a team player.
• Excellent client service, interpersonal, and verbal and written communication skills.
• Must be able to work sensitively and effectively with individuals of diverse educational, socio-economic and cultural backgrounds