Requisition Number:2023-CCCB-004
Department:Child Care Choices of Boston
Employee Type:Regular
Hours Per Week:35

Action for Boston Community Development is a nonprofit human services organization that each year provides more than 100,000 low income residents in the Greater Boston region with the tools and resources needed to transition from poverty to stability and from stability to success. 

Child Care Choices of Boston offers support, resources, technical assistance, training and childcare expertise to families, childcare providers, employers and the larger community. The Receptionist at CCCB is responsible for all front office reception and administrative duties.

Duties include:
  • Greet all visitors to the CCCB program.
  • Answer main telephone line and respond to basic inquiries from callers.
  • Route calls and visitors to appropriate staff member.
  • Maintain client sign-in log.
  • Collect and maintain department files and correspondence.
  • Help coordinate upkeep and maintenance of office equipment and reception area.
  • Assist with miscellaneous administrative tasks for the program.
  • Perform other related duties as assigned from time to time.

Job Qualifications:
  • Minimum of a High School Diploma or GED and up to one year of relevant experience in a busy office environment required.
  • Must have excellent communication and customer service skills.
  • Strong organizational skills and ability to work efficiently in a fast paced environment.
  • Demonstrated knowledge of computers and automated systems.
  • Demonstrated ability to deal sensitively and effectively with individuals of diverse economic and cultural backgrounds.
  • Please note: Bilingual in English and Spanish required. 


  • Make an impact on the community
  • Free professional development opportunities and trainings
  • Health and Dental Insurance
  • Long-term and Short-term Disability Insurance
  • Life Insurance
  • 403B Retirement Plan with employer match and vesting
  • Paid Time Off
  • 13 Observed Holidays