Requisition Number:2023-CCCB-007
Department:Child Care Choices of Boston
Employee Type:Regular
Hours Per Week:35


Action for Boston Community Development (ABCD) stands as Boston's largest community action agency. Since its inception, ABCD has been deeply committed to promoting self-help efforts for low-income families and individuals. We offer a wide array of programs that cover all stages of life, from infant care to elder services, and ensure that every individual, regardless of their background, has an opportunity to thrive in their community. Every year, we touch the lives of more than 100,000 Greater Boston residents, creating ripples of positive change.

Why Work Here:

  • Make a Difference: Every day, your work directly impacts the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change.
  • Inclusive Environment: ABCD values the diversity of its workforce, with an inclusive culture that respects individuality and promotes collaboration.
  • Continuous Learning: We offer numerous training and development opportunities, ensuring our staff remain at the forefront of community action methodologies and strategies.
  • Comprehensive Benefits: At ABCD, we take care of our own, providing a competitive benefits package, including health coverage and retirement plans.
  • A Legacy of Impact: Join an organization that boasts a legacy spanning over half a century, consistently championing the rights and needs of our community's most vulnerable.
  • Teamwork & Camaraderie: Be a part of a passionate team, united in their mission to combat poverty, and ensure every individual can reach their fullest potential.
Child Care Choices of Boston offers support, resources, technical assistance, training and childcare expertise to families, childcare providers, employers and the larger community.
Essential Duties:
  • Greet all visitors to the CCCB program.
  • Answer main telephone line and respond to basic inquiries from callers.
  • Route calls and visitors to appropriate staff member.
  • Maintain client sign-in log.
  • Collect and maintain department files and correspondence.
  • Help coordinate upkeep and maintenance of office equipment and reception area.
  • Assist with miscellaneous administrative tasks for the program.
  • Perform other related duties as assigned from time to time.

Job Qualifications:
  • Minimum of a High School Diploma or GED and up to one year of relevant experience in a busy office environment required.
  • Must have excellent communication and customer service skills.
  • Strong organizational skills and ability to work efficiently in a fast paced environment.
  • Demonstrated knowledge of computers and automated systems.
  • Demonstrated ability to deal sensitively and effectively with individuals of diverse economic and cultural backgrounds.
  • Please note: Bilingual in English and Spanish required.