Program Coordinator - Training and Technical Assistance
Requisition Number:2023-HLTH-006
Department:Health Services
Employee Type:Regular
Hours Per Week:35


Action for Boston Community Development (ABCD) stands as Boston's largest community action agency. Since its inception, ABCD has been deeply committed to promoting self-help efforts for low-income families and individuals. We offer a wide array of programs that cover all stages of life, from infant care to elder services, and ensure that every individual, regardless of their background, has an opportunity to thrive in their community. Every year, we touch the lives of more than 100,000 Greater Boston residents, creating ripples of positive change.

Why Work Here:

  • Make a Difference: Every day, your work directly impacts the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change.
  • Inclusive Environment: ABCD values the diversity of its workforce, with an inclusive culture that respects individuality and promotes collaboration.
  • Continuous Learning: We offer numerous training and development opportunities, ensuring our staff remain at the forefront of community action methodologies and strategies.
  • Comprehensive Benefits: At ABCD, we take care of our own, providing a competitive benefits package, including health coverage and retirement plans.
  • A Legacy of Impact: Join an organization that boasts a legacy spanning over half a century, consistently championing the rights and needs of our community's most vulnerable.
  • Teamwork & Camaraderie: Be a part of a passionate team, united in their mission to combat poverty, and ensure every individual can reach their fullest potential.

The Health Services Department is committed to maintaining the optimal health of low-income residents of Boston and surrounding communities through the ABCD Family Planning Partnership and several cutting-edge, community-based disease prevention and health promotion programs.

Essential Duties:
Training & Technical Assistance:

  • Develop and facilitate professional training in reproductive and sexual health, human sexuality, family planning, and related reproductive and preventive health issues.
  • Provide  evidence-based updates to training curricula and develop new educational materials and job aids as appropriate. 
  • Provide initial certification of family planning counselors (FPCs), monitor on-going certification, and provide individual on-site session observation, continuing education needs assessment, activities and support. 
  • Design and implement technical assistance and capacity building program for staff.
  • Develop and implement needs assessments, training calendar, locate available training, and implement a mentoring program.
  • Participate in team meetings to discuss sub-recipient agencies.
  • Conduct an annual assessment of FP staff training needs in the areas of sexuality, family planning, reproductive health, STD/HIV prevention, and related preventive health issues.

Administrative Support:

  • Convene the Information and Education Materials Review Committee and ensure that all educational materials used by the Family Planning program are approved. 
  • Maintain the Learning Management System (LMS) and database.
  • Identify existing training opportunities available that aligned with Title X program priorities. 
  • Develop and maintain web-based distance learning courses.
  • Inform ABCD’s Public Information department of training activities available beyond the ABCD network to assure maximum advertisement of the annual training calendar.  
  • Develop a marketing plan for all trainings in collaboration with the Reproductive Health Program Manager.
  • Provide logistical support for all family planning trainings.
  • Ensure prompt payment to consultants and vendors and payment to ABCD for training fees.

Program Monitoring and Reporting:

  • Develop and report on program goals and objectives as described in program and funder requirements.
  • Participate in writing of grants and reports, as needed. 
  • Represent ABCD Health Services Department at program and community partner meetings. 
  • Perform other related duties as assigned.

Job Qualifications:
  • Minimum of Bachelor’s degree in health education or related field with one to three years of experience providing clinic and community-based sexual and reproductive health education and training required.
  • Excellent knowledge of family planning, sexual and reproductive health and prevention required.
  • Experience researching, developing, and adapting curriculum in health related topics required.
  • Bilingual skills preferred
  • Must be able to work sensitively and effectively with individuals of diverse educational, socio-economic and cultural backgrounds.