Family Advocates
Requisition Number:2023-HS/C-011
Department:Head Start and Children's Services
Employee Type:Regular
Hours Per Week:35

Action for Boston Community Development is a nonprofit human services organization that each year provides more than 100,000 low income residents in the Greater Boston region with the tools and resources needed to transition from poverty to stability and from stability to success. 

ABCD Head Start & Children's Services is a family development program serving children from birth to age five, as well as pregnant women. Part of a highly successful national program, we provide comprehensive services to the whole family and foster a safe, creative learning environment to support children in school readiness and their social-emotional development. We are looking for dedicated individuals who want to make a meaningful impact on the communities we serve!

Duties include:
  • Responsible for promoting family wellness and parent engagement programs at an assigned Head Start center serving preschoolers or Early Head Start center serving infants/toddlers in order to support the implementation of the family partnership process
  • Work as a liaison between classroom and home settings in the area of education, child development and mental health
  • Provide support, referrals, advocacy and up-to-date record maintenance for assigned families
  • Ensure families are full partners in their own and their children’s development and learning by helping families develop and reach realistic and achievable long and short term goals
  • Provide support in parent engagement and planning activities
  • Provide information relative to Head Start health and nutrition requirement by supporting families in completing vaccination, physical, dental and nutrition screenings and document in database system
  • Perform other related duties as assigned from time to time

Job Qualifications:
  • Minimum of a high school diploma or equivalent with one of the following: Family Development Credential, Certificate in Human Services, Social Work, Family Services, Counseling or other comparable credential, or active enrollment in AA or BA degree program. If in a degree program, degree must be obtained within 18 months of hire
  • Up to 12 months of experience required
  • Knowledge of early childhood education and intervention preferred
  • Ability to set and maintain professional boundaries with staff and families
  • Willingness to engage in ongoing staff development to expand professional skills
  • Knowledge of neighborhoods served by program and city-wide services relevant to the program’s population
  • Must be able to participate in community activities, trainings, and night meetings as needed
  • Frequent traveling for home visits and off-site trainings required
  • Must be able to regularly kneel, bend, sit on the floor, and lift and move infant to preschool age children in order to attend to their needs
  • Excellent interpersonal and written and verbal communication skills
  • Bilingual skills and the ability to translate as necessary preferred
  • Must be able to work sensitively and effectively with individuals of diverse educational, socio-economic and cultural backgrounds


  • Make an impact on the community
  • Free professional development opportunities and trainings
  • Health and Dental Insurance
  • Long-term and Short-term Disability Insurance
  • Life Insurance
  • 403B Retirement Plan with employer match and vesting
  • Paid Time Off
  • 13 Observed Holidays

Location: Agency wide