ERSEA Specialists
Requisition Number:2023-HS/C-028
Department:Head Start and Children's Services
Employee Type:Regular
Hours Per Week:35


Action for Boston Community Development (ABCD) stands as Boston's largest community action agency. Since its inception, ABCD has been deeply committed to promoting self-help efforts for low-income families and individuals. We offer a wide array of programs that cover all stages of life, from infant care to elder services, and ensure that every individual, regardless of their background, has an opportunity to thrive in their community. Every year, we touch the lives of more than 100,000 Greater Boston residents, creating ripples of positive change.

Why Work Here:

  • Make a Difference: Every day, your work directly impacts the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change.
  • Inclusive Environment: ABCD values the diversity of its workforce, with an inclusive culture that respects individuality and promotes collaboration.
  • Continuous Learning: We offer numerous training and development opportunities, ensuring our staff remain at the forefront of community action methodologies and strategies.
  • Comprehensive Benefits: At ABCD, we take care of our own, providing a competitive benefits package, including health coverage and retirement plans.
  • A Legacy of Impact: Join an organization that boasts a legacy spanning over half a century, consistently championing the rights and needs of our community's most vulnerable.
  • Teamwork & Camaraderie: Be a part of a passionate team, united in their mission to combat poverty, and ensure every individual can reach their fullest potential.

ABCD Head Start & Children's Services is a family development program serving children from birth to age five, as well as pregnant women. Part of a highly successful national program, we provide comprehensive services to the whole family and foster a safe, creative learning environment to support children in school readiness and their social-emotional development.

Essential Duties:

  • Responsible for the complete and accurate collection, entry, reporting and maintenance of data, records and reports related to ERSEA (Eligibility, Recruitment, Selection, Enrollment and Attendance) of children and families of the program.
  • Actively participate in creating and implementing the program’s recruitment plan.
  • Communicate and meet with potential families and provide information regarding program eligibility requirements.
  • Oversee all activities related to processing applications including collecting and copying documents received from families related to eligibility.
  • Monitor, prepare and distribute report including monthly attendance analysis to ensure that attendance does not fall below 85%.
  • Ensure on-going monitoring, tracking, follow up and enrollment data analysis, and produce regular reports.
  • Perform other related duties as assigned from time to time.

Job Qualifications:
  • Minimum of a high school diploma or equivalent with 21 credits towards a relevant degree and up to one year of related working experience required
  • Knowledge of neighborhoods served by the program and relevant city-wide services required
  • Must be able to participate in community activities, training, and night meetings as needed
  • Frequent traveling for home visits and off-site trainings required
  • Must be able to regularly kneel, bend, sit on the floor, and lift and move infant to preschool age children in order to attend to their needs
  • Excellent interpersonal and written and verbal communication skills required
  • Bilingual skills and the ability to translate as necessary
  • Must be able to work sensitively and effectively with individuals of diverse educational, socio-economic, and cultural backgrounds

Location: Agency wide