Family Advocates
Requisition Number:2023-HS/C-029
Department:Head Start and Children's Services
Employee Type:Regular
Hours Per Week:35


Action for Boston Community Development (ABCD) stands as Boston's largest community action agency. Since its inception, ABCD has been deeply committed to promoting self-help efforts for low-income families and individuals. We offer a wide array of programs that cover all stages of life, from infant care to elder services, and ensure that every individual, regardless of their background, has an opportunity to thrive in their community. Every year, we touch the lives of more than 100,000 Greater Boston residents, creating ripples of positive change.

Why Work Here:

  • Make a Difference: Every day, your work directly impacts the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change.
  • Inclusive Environment: ABCD values the diversity of its workforce, with an inclusive culture that respects individuality and promotes collaboration.
  • Continuous Learning: We offer numerous training and development opportunities, ensuring our staff remain at the forefront of community action methodologies and strategies.
  • Comprehensive Benefits: At ABCD, we take care of our own, providing a competitive benefits package, including health coverage and retirement plans.
  • A Legacy of Impact: Join an organization that boasts a legacy spanning over half a century, consistently championing the rights and needs of our community's most vulnerable.
  • Teamwork & Camaraderie: Be a part of a passionate team, united in their mission to combat poverty, and ensure every individual can reach their fullest potential.
ABCD Head Start & Children's Services is a family development program serving children from birth to age five, as well as pregnant women. Part of a highly successful national program, we provide comprehensive services to the whole family and foster a safe, creative learning environment to support children in school readiness and their social-emotional development. We are looking for dedicated individuals who want to make a meaningful impact on the communities we serve!

Essential Duties:
  • Responsible for promoting family wellness and parent engagement programs at an assigned Head Start center serving preschoolers or Early Head Start center serving infants/toddlers in order to support the implementation of the family partnership process.
  • Work as a liaison between classroom and home settings in the area of education, child development and mental health.
  • Provide support, referrals, advocacy and up-to-date record maintenance for assigned families.
  • Ensure families are full partners in their own and their children’s development and learning by helping families develop and reach realistic and achievable long and short term goals.
  • Provide support in parent engagement and planning activities.
  • Provide information relative to Head Start health and nutrition requirement by supporting families in completing vaccination, physical, dental and nutrition screenings and document in database system.
  • Perform other related duties as assigned from time to time.

Job Qualifications:
  • Minimum of a high school diploma or equivalent with one of the following: Family Development Credential, Certificate in Human Services, Social Work, Family Services, Counseling or other comparable credential, or active enrollment in AA or BA degree program. If in a degree program, degree must be obtained within 18 months of hire.
  • Up to 12 months of experience required.
  • Knowledge of early childhood education and intervention preferred.
  • Ability to set and maintain professional boundaries with staff and families.
  • Willingness to engage in ongoing staff development to expand professional skills.
  • Knowledge of neighborhoods served by program and city-wide services relevant to the program’s population.
  • Must be able to participate in community activities, trainings, and night meetings as needed.
  • Frequent traveling for home visits and off-site trainings required.
  • Must be able to regularly kneel, bend, sit on the floor, and lift and move infant to preschool age children in order to attend to their needs.
  • Excellent interpersonal and written and verbal communication skills.
  • Bilingual skills and the ability to translate as necessary preferred.
  • Must be able to work sensitively and effectively with individuals of diverse educational, socio-economic and cultural backgrounds.
Location: Agency wide